Delivery Policy

At Zuhri Stores, we strive to ensure your order reaches you quickly, safely, and in perfect condition. This Delivery Policy explains our order processing, shipping times, and how we handle delays.

1. Order Processing

All orders are carefully processed within 1–3 working days (Monday to Friday, excluding public holidays).
Once your order has been shipped, you’ll receive an email confirmation with tracking information so you can follow your delivery in real time.

2. Delivery Times

Estimated delivery times (after dispatch) are:

• Ireland & UK: 2–5 working days
  
• European Union: 5–7 working days
  
• International: 7–14 working days
  

Please note that delivery times are estimates and may vary depending on your location and the courier service used.

3. Shipping Fees

Shipping rates are calculated automatically at checkout based on your delivery address, order size, and selected shipping method.
Occasionally, we may offer free or discounted shipping as part of a promotion.

4. Tracking Your Order

You’ll receive a tracking link via email once your order is dispatched.
If you haven’t received your tracking details within three business days of placing your order, please contact us at info@zuhristores.com.

5. Delivery Delays

While we make every effort to deliver your order on time, occasional delays may occur due to:

• Customs processing
  
• Local postal or courier disruptions
  
• Weather or transport delays
  
• Unforeseen global or regional events
  

If any delay occurs, our team will notify you promptly and keep you informed until your order arrives.

6. Incorrect or Damaged Deliveries

If your order arrives incorrect, damaged, or incomplete, please contact us within 7 days of delivery at info@zuhristores.com.
We’ll review your case and arrange a replacement, refund, or resolution as quickly as possible.

7. Contact Us

For any questions or concerns about your delivery, please reach out to our customer support team:
📧 Email: info@zuhristores.com
🌐 Website: www.zuhristores.com